You can manage your shop through your vendor portal. Through this portal, you can access your account information, add products, manage orders, inventory, Messages, and more.
How To Add A Payment Method
Log into your Shop if you haven't already. Go to Setting--->Payment Methods. You’ll see the list of the available payment methods. Click the + button to open a form for creating a payment method. Fill in the form and click the Create button below the form.
How Do I Pay My Subscription?
Log into your Shop if you haven't already. Go to Dashboard-> Current Balance and click on the "Refill Balance" button -> Enter your payment amount and click on the "Refill Balance" button once more to complete your payment.
How To Add A Shipping/Delivery Method
Log into your Shop if you haven't already. Go to Setting--->ShippingMethods.Click the + button in the upper-right part of the page to add a new shipping method. Configure the shipping method, then click the Create button.
Can I Sell Digital Products?
Yes, you can sell any range of digital products.
What Is Promoting Your E-Store
Promoting your Shop gives the option to pay to feature on some high-traffic pages of myislandhub.co; My Island Hub's Homepages, the category's for Apparel, Beauty & Personal, Electronics, and Digital Products pages. It is a highly effective way to give your shop visibility on these popular pages. The cost of the promotion will be added to your monthly invoice. Click for more details.
What Should I Include In My Terms & Conditions?
To build and maintain trust and to avoid problems and disputes, thus providing a positive buying experience for your customers. You will need to be thorough about the terms of your shop. These include fees, shipping/delivery, and return policy.
What Are My Payment Options?
Our primary payment methods are Cash On Delivery (C.O.D), ATH Movil, E-Wallet, My Island Hub Pay,C Pay, PayPal,2Checkout, Authorize.Net, Offline, and more.
Accepting Payments From Customers
Payments to your shop can be made through our secure payment gateway options available on My Hub Basic and Up, or via My island Hub's Marketplace processors.
ATH Móvil Business
2.25% + 0.35 for each payment received, with a minimum of $ 0.06.
ATH Debit, ATH VISA Debit
My Island Hub Pay
2.90% + 0.35 for each payment received, with no minimum charge.
Visa, Mastercard, Discover
No rates or fees
Visa, Mastercard, Discover, ATH Debit & ATH VISA Debit
How Often Do I Get Paid?
My Island Hub Processor Payments are made on the 15th & 30th of every month and are dependent on your withdrawal request submission via your Account Tab.
Who Handles Customer Service?
Vendors are responsible for servicing and communicating with buyers. For customer inquiries or questions, we ask that you respond to all messages within 2 days. If a customer inquiry or question is not addressed within 5 days. My Island Hub's Customer Care will step in as necessary to respond, and or to resolve the issue at our discretion on your behalf.
What Kind Of Items Can be Sold On Myislandhub.co?
All Items for sale on myislandhub.co is required to adhere to our Terms and Conditions. Our Terms and Conditions apply to:
Buying and Selling
Here is the list of Categories in which vendors can sell:
Beauty and Personal Care,
Food & Drinks,
Home & Garden,
Pet Supplies, and
Sports & Marine.
How do I Cancel My Account?
To cancel your account, contact email@example.com
Once you cancel your account, you will lose access to any features, and or data you may have on myislandhub.co
Myislandhub. co focuses on SMBs and people who make and sell products from their homes, myislandhub.co's focus is to establish a marketplace platform that is accessible by anyone who wishes to step into the E-commerce world of business. As a business, we noticed that it was getting harder for our local businesses to make sales as they were losing time and money switching between various channels to list, promote and manage products or services, and communicate directly to buyers. That makes it hard for local businesses to offer quality services and thrive. Myislandhub. co offer E-commerce features to simplify and facilitate the online buying and selling process.
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