F.A.Q.

You can manage your shop through your vendor portal. Through this portal, you can access your account information, add products, manage orders, inventory, Messages, and more.

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Log into your Shop if you haven't already. Go to products-> Product Listing and click on the + add products button. If you need to add Digital products, click on the "Digital Product" option.

Log into your Shop if you haven't already. Go to Setting--->Shipping Methods.Click the + button in the upper-right part of the page to add a new shipping method. Configure the shipping method, then click the Create button.

Yes, you can sell any range of digital products.

Promoting your Shop gives the option to pay to feature on some high-traffic pages of myislandhub.co; My Island Hub's Homepages,  the category's for Apparel, Beauty & Personal, Electronics, and Digital Products pages. It is a highly effective way to give your shop visibility on these popular pages. The cost of the promotion will be added to your monthly invoice. Click for more details.

To build and maintain trust and to avoid problems and disputes, thus providing a positive buying experience for your customers. You will need to be thorough about the terms of your shop. These include fees, shipping/delivery, and return policy.

Our primary payment methods are Cash On Delivery (C.O.D), ATH Movil, C Pay, PayPal,2Checkout, Authorize.Net, Offline, and more.

Payments to your shop can be made through our secure payment gateways options available, or via My island Hub's Marketplace processors.

My Island Hub Processor Payments are made on the 28th of every month and are dependent on your withdrawal request submission via your Account Tab.

My Island Hub Payment Gateways are supported by the following local banks:

• Banco Popular Bank,
• First Caribbean Internationally Bank,
• Republic Bank , and
• First Bank.

Vendors are responsible for servicing and communicating with buyers. For customer inquiries or questions, we ask that you respond to all messages within 2 days. If a customer inquiry or question is not addressed within 5 days. My Island Hub's Customer Care will step in as necessary to respond, and or to resolve the issue at our discretion on your behalf.

All Items for sale on myislandhub.co is required to adhere to our Terms and Conditions. Our Terms and Conditions apply to:

• Mysialandhub.co
• Buying and Selling
• Shops

Here is the list of Categories in which vendors can sell:

• Apparel,
• Beauty and Personal Care,
• Digital Products,and
• Electronics.

To cancel your account, contact support@myislandhub.co

Once you cancel your account, you will lose access to any features, and or data you may have on myislandhub.co